How To Order Hardware/Software
When requiring hardware & software, please use the following steps, outlining the process in order for the procurement team to properly accommodate your request. Please provide as much detail as possible in order for us to process your request smoothly.
Step 1: Submit a request on VetStrategy Support Centre. Click on Link Here (Link should automatically choose IT Hardware & Software Request)
Step 2: Choose the IT Hardware & Software requests drop down option
Step 3: Choose your clinic location which is sorted by province.
Step 4: Choose either Hardware or Software
Step 5: If Hardware is requested, choose the type. If Software is requested, choose the type.
Step 6: If software is requested, please add the computer name & location. Fill in the quantity, who it is approved by and if possible, a quick detailed description why the hardware/software is requested. This will ensure our Helpdesk has all the information required to setup the necessary software.
For clinics, Please add your OD or RD for your hardware/software requests as they will need to approve all requests. ANY REQUESTS WITHOUT APPROVAL WILL NOT BE PROCESSED
Note 1) For VetStrategy Home Office and Daubigny, approval is needed from your direct manager.
Note 2) Up to $5000, needs your OD’s approval. $5000 and above, needs your RD’s approval.
Note 3) If any software/hardware is requested outside our standards please fill the description on why that specific component is needed.