Please use the following as a guide when request IT hardware or software
Step 1: Submit your at Support Centre (support.vetstrategy.com) - Click on Link Here
Step 2: Choose the IT Hardware & Software requests (Clinics Only) drop down option
Step 3: Choose your clinic location which is sorted by province.
Step 4: Choose either Hardware or Software
Step 5: If Hardware is requested, choose the type. If Software is requested, choose the type
Step 6: If software is requested, please add the computer name & location. Fill in the quantity, who it is approved by and if possible, a quick detailed description why the hardware/software is requested. This will ensure VS IT Helpdesk has all the information required to setup the necessary software.
Add your OD, RD or Kirk for your hardware/software requests as they will need to approve all requests.
ANY REQUESTS WITHOUT APPROVAL WILL NOT BE PROCESSED, PLEASE INCLUDE THE NAME & EMAIL OF THE PERSON APPROVING
VP Field Ops $5k+
Note: If any software/hardware is requested outside our standards please fill the description on why that specific component is needed.
VISIT Support Centre
CALL 844-719-0153 (M-F 7-8PM EST)
REPORT anything suspicious